REGION — Congressman Mike Levin (D-San Juan Capistrano) and his staff have provided casework assistance to constituents experiencing issues with federal agencies, saving them in total more than $1.5 million since January 2019, according to a press release.
Levin’s office told The Coast News that constituents in North County San Diego and South Orange County have saved more than $892,000 through the Social Security Administration, nearly $300,000 through the Department of Veterans Affairs and more than $145,000 through the Internal Revenue Service.
“Serving families in North County San Diego and South Orange County is a tremendous honor, and providing excellent casework services for my constituents is one of my top priorities,” said Levin. “While many people are often distracted by partisan politics in Washington, these casework services are far more important and I am proud of the positive results we’ve been able to deliver for constituents.”
In addition to working on legislation and oversight, congressional offices are commonly expected to provide constituent services as part of their representational duties, according to the Congressional Research Service.
Levin’s staff members said they have continued to process an influx of constituent cases as a result of the COVID-19 pandemic. While constituents cannot be guaranteed a favorable outcome in every case, staff members are assigned to each constituent to help resolve their issue.
Carlsbad resident Daniel Fox submitted a testimonial about receiving help handling an issue with the IRS.
“Congressman Mike Levin and [staff] were able to achieve what accountants, lawyers and taxpayer advocates could not,” Fox wrote. “They succeeded in getting the IRS to re-examine its improper personal income tax calculation from the fiscal year 2010 and return money improperly seized over the past several years.”
Michael K., of Oceanside, wrote that he received help with the Department of Homeland Security, writing that working with Levin’s office “was a very positive experience” that “far exceeded” his expectations.
A number of constituents agreed to share their casework success stories, which are available to view on Levin’s website.
“This will continue to be my focus for as long as I have the honor of serving the 49th District, and I encourage constituents to reach out if they’re having issues with federal agencies so we can get on the case and do our best to resolve it,” Levin said.
Constituents may contact Rep. Levin’s office for assistance with any federal agency by calling (760) 599-5000 or by visiting Rep. Levin’s “Help with a Federal Agency” webpage.